Greeting and Presentations

PERIODS OF THE DAY

/ðə θri ˈpiriədz ʌv ðə dei/:

in the morning /in ðə ˈmorniŋ/ EN/A/POR LA MAÑANA

in the afternoon /in ði ˌaftərˈnun/ EN/A/POR LA TARDE

in the evening /in ði ˈivniŋ/ EN/A/POR LA NOCHE

at night (bedtime) /at nait (ˈbedˌtaim)/ EN/A/POR LA NOCHE

¿CÓMO ESTÁS?

How are you? (neutral) /hau ar iu? (ˈnutrəl)/

How are you doing? (informal) /hau ar iu ˈduiŋ? (inˈforməl)/

How’s it going? (informal) /hauz it ˈgouiŋ? (inˈforməl)/

I am /ai am/ -> /ai æm/

I’m /aim/

I’m /əm/

I’m ok/fine /aim ˈouˈkei/fain/

I’m alright /aim ˌolˈrait/

I’m good/well /aim gud/wel/

doing well /ˈduiŋ wel/

I’m great /aim greit/

Not so good /nat sou gud/ (no tan bien)

Could be better /kud bi ˈbetər/ (podría estar mejor)

How do you do? (polite) /hau du iu du? (pəˈlait)/

Pleased to meet you (neutral) /plizd tu mit iu (ˈnutrəl)/ UN PLACER CONOCERLO

Nice to meet you (informal) /nais tu mit iu (inˈforməl)/ LINDO CONOCERTE

ROLE-PLAYS:

FORMAL GREETING (first time)

A: Hello. Good morning, Miss.
My name is ____, I’m the new receptionist at the hotel.
How do you do?

B: Hello. Good morning, Miss.
I am ____ , the manager.
How do you do?

A: Pleased to meet you!

B: A pleasure , as well.

INFORMAL GREETING (first time)

A: Hi! I am ____, the housekeeper on floor 5. What’s your name?

B: Hi! I’m ___, the new housekeeping supervisor. How are you?

A: I’m good! and you? Nice to meet you!

B: Doing well! Nice to meet you, too.

Professional Introduction for Interviews

QUESTION: present yourself, introduce yourself, etc.

WHAT THEY EXPECT: to know your best skills for this position or role.

HOW TO ANSWER: I suggest an answer less than 2 minutes long, following a guide that I present below in order to focus on what is essential and so as to avoid blanks.

STRATEGY:

• General information: name, role, languages, etc
• Experience: years of experience in tourism, customer service or similar roles relevant to this position
• Skills: a balance between soft and hard skills appropriate for this position and its responsibilities
• Why this job?: explain why you choose this position emphasizing what you have to offer

SAMPLE ANSWER:

“My name is Mary Example, I live in Argentina, I speak English, Portuguese and Spanish, and I am a Tourist Guide.

I have a degree in tourism and over 2 years’ experience working in Customer Service and Hospitality.

I consider myself a kind and friendly person. I enjoy teamwork and interacting with others, even in other languages. I am very orginized and outgoing. I love science and sports, I consider I can learn pretty quickly and I also have the ability to lead groups.

I want to be a Tourist Guide in your company because I believe I can be excellent company for those who travel and want to have fun, while learning about the place and its customs, as I am passionate about my job and I think I have a lot to offer.

Thank you very much.”

Try to write your own introduction! Send it to your teacher on WhatsApp (in a text) to work on it together.