1) Match the pre-flight tasks to the pictures. Then suggest the order in which they are carried out:

2) Listen and complete the information:

Are these conversations formal, informal or both?
3) Listen again and complete the missing words. Then decide whether the phrase is formal or informal:

4) Put the words in the right order to make sentences from the conversations:

5) Look at the pictures and match the descriptions (a-c) with the pictures:

6) CLASS ROLE-PLAY: work with a parter to introduce yourself to different people.

7) Listen to 5 people speaking in a pre-flight briefing and match each conversation with a topic:

8) Listen again and answer these questions:

9) Each conversation in exercise 7 is a response to a question. Put the words in the right order to make the original questions:

10) The Cabin Crew often ask questions during pre-flight briefings. Use the words in the box to complete the questions:

11) CLASS DEBATE: what other questions do you think the Cabin Crew ask during a pre-flight meeting? If you are an active Flight Attendant, what questions do you usually ask?