English for Cabin Crew 2

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4- Cabin Service and Amenities

On Board Sales: making offers

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1) On international flights, you may need to offer pasengers duty-free items. Listen and tick the price you hear for each item. 

*Cord (Br) = Cable = Wire (Am)

2) CLASS ROLE PLAY: take turns offering the duty-free items.

Flight Attendant (FA): Hello. Good afternoon. Would you like to see/have a look at/buy…? / Can/Could I interest you in any duty-free items?

Passenger (PS):  Could/Can I take a look at/see…? / Would you mind showing me the titanium watch?

FA: Certaintly, sir.  / Sure Of course, right away.

PS: That’s fantastic. Do you have the same watch in black?

FA: Let me have a look. / Let me see / One moment, please. I am sorry. I only have light or dark brown.

PSCan I see the dark brown one?

FA:  There we are, Sir. 

PS: Oh yes, That’s nicer than the first one.

FA:  I am glad you like it.

PS: How much is that/it in Japanese Yen? / How much does that cost? / What’s that in…?

FA:  That’s 22,000 Yen, sir.

PS: Could/Can I pay with yen? Is it possible to pay…?

FA: Yes, but I’ll have to give you your change in dollars. 

PS: Ok. That’s no problem.