1) What do you know about classes of airline travel? Tick which classes offer amenities. Some amenities are available in more than one class.
2) Read the flight attendant’s descriptions of the airline classes and check your answers in exercise 1.
3) Listen and write the conversation number.
4) Match the passengers’ questions and statements with the cabin crew’s responses
5) CLASS ROLE-PLAY: practise dealing with passengers
6) Read the text.
CLASS DEBATE:
